Your personal data matters to us. This Privacy Policy explains what information 1155 collects when you use our platform, how we use it, and how we keep it safe. All practices described here are aligned with applicable Philippine data privacy law.
When you register an account on 1155, we collect the personal information you provide during the sign-up process, including your name, date of birth, email address, and contact number. This information is necessary to verify your identity, maintain your account, and comply with the requirements of the Philippine Data Privacy Act of 2012. We only collect data that is directly relevant to operating your account and delivering the services you have requested. You are responsible for ensuring that all information you provide is accurate and up to date. If any of your details change, you should update them through your account settings as soon as reasonably possible.
The categories of personal data we collect include registration details, transaction records, device and browser information, and communications you send to our support team. When you make a deposit or request a withdrawal, we also collect the payment account details associated with that transaction — for example, your GCash or Maya mobile number or your bank account reference. We collect this payment data solely for the purpose of processing your transactions and verifying that the payment method belongs to you. Device and session data such as your IP address, browser type, and operating system may also be recorded automatically when you access the platform, primarily for security and fraud prevention purposes. We do not collect data that goes beyond what is necessary to operate a safe and compliant platform for Filipino users.
Your personal information is used to create and manage your 1155 account, process deposits and withdrawals in Philippine pesos, verify your identity when required, and communicate with you about your account activity. We may also use your contact information to send you updates about platform changes, new features, or promotions that we believe are relevant to your activity on the site — you can opt out of marketing communications at any time. Transaction and activity records are retained to meet our obligations under applicable Philippine law and to resolve any account disputes that may arise. We use device and session data to detect and prevent unauthorised access, fraud, and abuse of our systems. We do not use your data to build advertising profiles or share it with any advertising networks.
1155 does not sell, rent, or trade your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are required to handle your data in accordance with applicable privacy standards and are not permitted to use it for their own independent purposes. We may also disclose your information to regulatory authorities or law enforcement agencies where we are legally required to do so under Philippine law. Any such disclosure will be limited strictly to what is required by the relevant legal obligation.
We take the security of your personal information seriously and apply technical and organisational measures appropriate to the sensitivity of the data we hold. All data transmitted between your device and the 1155 platform is encrypted in transit using industry-standard protocols. Access to personal data within our systems is restricted to authorised personnel who require it to perform their role, and all such access is logged. In the event of a data breach that affects your personal information, we will notify you and the National Privacy Commission as required under Philippine law. We encourage you to also take steps to protect your own account, including choosing a strong password and not sharing your login credentials with anyone.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law or our legitimate operational needs. Transaction records are kept in line with the retention periods specified by applicable financial and regulatory requirements. If you request the closure of your account, we will delete or anonymise your personal data within a reasonable timeframe, except where we are required to retain specific records by law. You may request confirmation of what data we hold about you and ask for corrections or deletion by contacting our support team. Requests will be processed in accordance with the timelines set out in the Philippine Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is being used, the right to access the data we hold about you, and the right to request corrections if any information is inaccurate. You also have the right to object to the processing of your data in certain circumstances and the right to request erasure of data that is no longer necessary for the purpose for which it was collected. To exercise any of these rights, please contact the 1155 support team using the contact details available on the platform — we will acknowledge your request promptly and respond within the timeframe required by law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
1155 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered users through the contact details held on their account and update the effective date displayed at the top of this page. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your data is being handled. For any questions about this policy, please reach out to our support team — contact details are available in the footer of this page.
Quick answers to what Filipino users most often ask about their data on 1155.
Check our FAQ for more details, or create your 1155 account today. All deposits are in PHP via GCash or Maya — no app download required.