At 1155, gaming is meant to be enjoyable and in control. This page outlines how we support responsible play for all Filipino users — from self-assessment tools to limit-setting options and where to get help when you need it.
1155 is committed to providing a gaming environment that is transparent, fair, and safe for every Filipino user on our platform. We believe that entertainment should always remain enjoyable, and we recognise that for some individuals, gaming can become a source of stress or financial difficulty if left unchecked. That is why we have built a set of practical tools and guidelines to help you stay in control of your gaming activity at all times. Our responsible gaming framework is designed to work alongside your own personal limits — not to restrict your enjoyment, but to support it. If you ever feel that gaming is starting to affect your daily life, your finances, or your relationships, we encourage you to use the tools available on this page right away.
All users must be at least 18 years old to register and play on 1155. This is a firm requirement, and we apply age verification checks as part of our account registration and identity confirmation process. We do not knowingly allow minors to access our platform, and any account found to be registered by a person under 18 will be suspended and any funds returned in accordance with applicable Philippine law. If you are a parent or guardian and believe a minor may have accessed our platform, please contact our support team immediately so we can investigate and take appropriate action. We are committed to upholding all applicable regulations around age-gating and youth protection in the Philippines.
One of the most effective tools for managing your gaming budget is the ability to set a deposit limit on your 1155 account. You can request a daily, weekly, or monthly deposit cap through your account settings or by contacting our support team, and the limit will be applied to your account promptly. Once a limit is set, it cannot be increased immediately — a cooling-off period applies before any upward adjustment takes effect, giving you time to reconsider. We strongly encourage all players, whether new or experienced, to set a budget before they start playing and to treat that budget as a firm boundary rather than a guide. Managing your deposits proactively is one of the simplest and most reliable ways to keep your gaming experience positive and sustainable over time.
Spending extended, uninterrupted periods gaming can make it harder to maintain perspective on your activity and spending. 1155 provides session time reminder tools that alert you when you have been playing for a set period, giving you a clear prompt to take a break and reassess. You can customise these reminder intervals through your account settings to suit your preferred playing style. We also recommend taking regular breaks away from the screen — even short pauses can help you make calmer, more considered decisions about whether to continue playing. Keeping track of how much time you spend on the platform each week is a healthy habit that supports long-term enjoyment of gaming as a leisure activity.
If you feel you need a break from gaming entirely, 1155 offers both temporary cooling-off periods and longer-term self-exclusion options. A cooling-off period can be set for as short as 24 hours or as long as several weeks, during which your account will not accept deposits or allow you to place bets. A full self-exclusion closes your access to the platform for a minimum period of six months and can be extended further upon request. To activate either option, contact our support team directly and your request will be actioned without delay — no explanation is required, and there is no waiting period before the restriction comes into effect. Self-exclusion is a serious step and one we fully support; we will not send you promotional communications during any active exclusion period.
Problem gambling can develop gradually, and it is not always easy to recognise in yourself or in someone close to you. Some common signs include spending more than you can afford, chasing losses by continuing to play after a losing streak, neglecting work or personal responsibilities because of gaming, feeling anxious or irritable when not playing, or borrowing money to fund your gaming activity. If any of these patterns sound familiar, it is important to acknowledge them early rather than wait until the situation becomes more serious. Taking an honest self-assessment is a strong and sensible first step — you can use our account activity history to review how much you have been spending and how frequently you have been logging in. Reaching out for support is a sign of good judgement, not weakness, and there are resources available in the Philippines to help you.
If you or someone you know is struggling with gambling-related issues, professional support is available. The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming resources and maintains a helpline for players who need assistance. The National Council on Problem Gambling Philippines also offers counselling and referral services for individuals and families affected by problem gambling. Our own support team at 1155 is available around the clock to assist with account restrictions, self-exclusion, and any concerns you may have about your gaming behaviour — contact details are available in the footer of this page. You do not have to manage these concerns alone; reaching out early makes it significantly easier to regain a healthy, balanced relationship with gaming as a form of entertainment.
Every 1155 account comes with these responsible gaming controls — accessible any time, no waiting required.
Set a daily, weekly, or monthly cap on how much you deposit. Limits take effect immediately and can only be increased after a mandatory cooling-off period.
Choose how often you want to receive a reminder about your playing time. Reminders appear on-screen so you can decide whether to continue or step away.
Review a full record of your deposits, bets, and session durations directly from your account dashboard — a clear picture of your gaming patterns over time.
Take a short break ranging from 24 hours to several weeks. During this period your account is paused — no deposits, no bets, no pressure.
Request a full account closure for a minimum of six months. No promotional messages will be sent during the exclusion period, and reinstatement requires a deliberate request after the term ends.
Our support team is available around the clock to help you activate any responsible gaming tool or to discuss concerns about your account — reach out any time, no judgement.
Quick answers to common questions from Filipino players about safe gaming on 1155.
Gaming on 1155 is built around your enjoyment. Check our FAQ for more guidance, or visit your account to review and adjust your responsible gaming settings today.